Terms of service
Last updated: October 28, 2026
These terms cover your use of gapen.com (our online store, hosted on Shopify) and purchases from Gapen Tackle Company ("Gapen," "we," "us"). We've tried to keep them short and plain.
Acceptance of Terms
By using this site or placing an order, you agree to these terms and to our Privacy Policy. If you don't agree, please don't use the site.
Products and Pricing
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We work to keep product descriptions, photos, and prices accurate, but mistakes can happen. We may correct errors at any time.
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Prices and availability can change without notice.
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Colors may look a little different on your screen than in person.
Orders and Acceptance
Your order is an offer to buy. We may limit or cancel an order, for example if a product was listed at the wrong price, if an item is unavailable, or if we suspect fraud. If we cancel an order after you've been charged, we'll refund you in full.
Payment
Payments are processed securely through Shopify Payments. By placing an order, you confirm that you're authorized to use the payment method you provide. We do not store full card numbers.
Shipping
We ship within the United States. Contiguous US: orders under $75 ship Ground for $7.95, orders $75-$199.99 for $3.95, and orders $200 and over ship free. Alaska and Hawaii: $12.95, $8.95 and $5.00 for the same order tiers. Rods, combos and other oversize items ship at a flat oversize rate ($25.95 contiguous US, $30.95 Alaska/Hawaii). See our Shipping Policy for full details.
Returns and Warranty
See our Returns, Refunds and Warranty page for return details. For the Wilderness rod lifetime warranty, see Wilderness Rod Lifetime Warranty.
Product Use and Safety
Fishing tackle includes sharp hooks and other items that can cause injury. Please handle hooks carefully, keep tackle away from small children, wear eye protection when appropriate, and follow local fishing laws and regulations. Use our products responsibly and for their intended purpose.
Intellectual Property
The content on this site, including text, photos, graphics, logos, and product names, belongs to Gapen Tackle Company or its licensors and is protected by copyright and trademark law. You may view and print pages for personal use and to shop with us. Please don't copy or reuse our content for commercial purposes without written permission.
User Content and Reviews
If you submit a review, photo, or comment, you confirm it's your own and is honest. You give us permission to display, edit for length or clarity, and use it on our site and in our marketing. We may remove content that is off-topic, offensive, or unlawful.
Disclaimer of Warranties
Except for the warranties described on our Returns page and any warranties required by law, the site and our products are provided "as is." We don't promise the site will always be available or error-free.
Limitation of Liability
To the extent allowed by law, Gapen is not liable for indirect, incidental, or consequential damages arising from your use of the site or our products. Our total liability for any claim related to a purchase is limited to the amount you paid for that product. Some states don't allow these limits, so they may not apply to you.
Governing Law
These terms are governed by the laws of the State of Iowa, without regard to conflict of law rules.
Changes to These Terms
We may update these terms from time to time. Changes take effect when posted, and the "Last updated" date at the top will show when they last changed.
Contact Us
Gapen Tackle Company
301 4th St NE, State Center, IA 50247
Phone: 1.877.623.2099
Email: gapen@gapen.com
Our State Center location is a manufacturing and warehouse facility, not a retail store. Office hours: Monday-Friday, 9 AM-5 PM Central.